How
fragile is the glass? Generally, stained glass is
thicker and more durable than regular glass. ZephyrSymphony wind chimes
have withstood a variety of extreme weather conditions including
microburst activity and Santa Ana winds. One gentleman wrote:
"I have mine hanging on the front porch...right where
they get blasted by the snow, rain and wind...I've seen them swing
sideways from the driving winds and rain, they stood up to driving snow
and -1 degree temperature. The glass stood up to that harsh abuse with no
chips or problems at all."
There are two conditions under
which breakage has been reported: dropping the wind chime on a cement
patio and placing the wind chime where the glass hits against something
hard such as the side of a house. There may be other conditions but none
have been reported since 1998 when ZephyrSymphony wind chimes were first
available for sale.
Can you
describe the sound of a glass wind chime? Each wind
chime has a unique sound given the thickness, density, and size of the
glass and the individual glass chimes - but they all share an airy "tinkling" glass sound.
Do
you use fishing line to string the glass chimes?
No. UV rays will reportedly degrade nylon line over time. We don't know
how long it takes but we have become concerned enough about it to design a
decorative stringing technique using copper jewelry wire. A close-up photo
can be found here. Each wind chime is
constructed entirely of metal and glass, and is designed to last for
years.
How
do you ship them? Each glass chime is individually
wrapped to protect the glass during unpredictable handling on its journey.
Large quantities of packing peanuts are then used to
support the wind chime and provide additional cushioning in a sturdy
mailing box. All wind chimes are shipped USPS Priority Mail.
What forms of payment are
accepted? For customers who wish to use a credit card,
Paypal is accepted provided the wind chime is being shipping to a
confirmed address. We also accept personal checks, postal money orders,
and cashier's checks. Personal checks require ten (10) working days to
clear before the wind chime is shipped. Cash by mail is not recommended
but it is accepted. For more information about ordering and payment,
please refer to this page.
How do I contact ZephyrSymphony?
If you would like to place an order of if you have a question that is not
answered here, please e-mail
WindChimes@ZephyrSymphony.com.
